What do we offer for After-Sales Services?
Our after-sales support is exclusively available for customers who purchased their equipment directly from Lamarsa Coffee Machine Company.
From maintenance guidance, troubleshooting, inspection and repair & fixing.
Our team is here to help you get the best experience from your machine long after your purchase.
Note:
For equipments that are purchased elsewhere, or for spare parts and independent servicing enquiries,
please refer to our Book A Service page for further assistance.
Troubleshooting and Inspection
We're here to help. Sometimes things go terribly wrong, even with the best intentions.
But fear not, we will always help when needed.
Should you require technical troubleshooting or repair assistance, please fill in the form below and provide us with your details
Servicing and Maintenance
Our technical team carries out comprehensive servicing using manufacturer-supplied original parts, followed by thorough testing to ensure everything is operating properly before the machine is returned to you.
Alongside general maintenance, our technicians will also inspect and diagnose any underlying issues, and recommend additional repairs if required.
Repair and Fixing
For liability reasons, we do not provide troubleshooting or repair guidance over the phone or via email unless the machine is covered under a warranty we support.
Accurately diagnosing equipment issues requires physical inspection. For this reason, repair estimates cannot be provided until the machine has been inspected at our workshop or on-site and thoroughly assessed by our technicians.
